Kay Ness is touched by the sincerity of clients who comment on the personal attention, politeness and respect they feel when greeted at the front desk at Interfaith Outreach. Kay’s goal is to make sure every client feels welcome and special as she assesses their immediate needs and directs them to the appropriate personnel. Her favorite part of volunteering is knowing she can make a difference in someone’s life with compassion and kindness. Clients have made a difference in her life, too. She witnesses bravery, humility and strength in the human spirit when a client steps forward to describe their situation.
Kay became involved with Interfaith Outreach as a way to give back to the community. She has always been motivated to help those in need and appreciates how the staff and volunteers at Interfaith Outreach work together as a team to solve problems and get things done.
In spite of the fact that life can be complicated, messy and confusing, Kay believes that we are on this earth to help each other. She strives to establish a positive connection with each person she welcomes, knowing there can be mixed emotions when a client enters the Interfaith Outreach offices for the first time. Thank you, Kay, for making our clients feel valued and respected.