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INTERFAITH services WHAT WE OFFER

Programs are Adjusting to Better Meet Your Needs
Interfaith Outreach Case Management and Employment Services programs made some changes in March. These changes will allow us to provide you with more specialized support to more effectively meet your immediate needs and help you achieve your goals.

Case Management staff have reorganized into smaller teams that will focus on specific areas, including:

  • Welcoming new clients
  • Housing resources
  • Short- and long-term case management
  • Emergency financial assistance

Employment Services staff have re-organized their work into:

  • Employment Express Services: Easy-to-access job search assistance, digital literacy training & other skill-building opportunities.
  • Employment Coaching Advantage: Coaching to find a job within 5 months that meets a families’ financial needs.
  • Employment Training Options: Access to employment training opportunities that will increase earning potential.

What this means for you:

  • You will no longer need to have an assigned case manager to access emergency services (ex: emergency financial assistance).
  • Those who access our services will no longer automatically be assigned a case manager. Instead, connecting with staff will be based on your needs and your goals.
  • When you are looking for additional support, case management and employment services staff will be able to work more closely with you over time to achieve your goals.


To connect with our services after March 1, 2021

If you HAVE NEVER USED our services or it has been MORE THAN 1 YEAR: Email us at clientintake@iocp.org or call 763-489-7500 to get started.

If you HAVE USED our services in the past year and:

you have general questions, are looking for resources or are wondering how Interfaith could help… Email us at clientintake@iocp.org or call 763-489-7500
you need food… Visit iocp.org/foodvisit or call 763-489-7500 to schedule an in-building food shelf appointment (No appointment needed for Wednesday p.m. drive-up food shelf)
you are looking for financial assistance… Email us at financialteam@iocp.org or call 763-489-7500
you are looking for a job or want to increase your income… Email us at employmentservices@iocp.org or call 763-489-7500
You are looking for child care for your 0-5yr old, child care assistance or information about early childhood development… Email us at CFKteam@iocp.org
or call 763-489-7500

Information about holiday and seasonal programs will be here on our website and in our regular client emails.


INTERFAITH SERVICES

INFORMATION & GETTING STARTED

General information

    • We have a team of staff and volunteers who can:
    • Provide information and answer questions about our services,
    • Connect you with program staff, and
    • Provide information about resources in the broader community

Email us at clientintake@iocp.org or call 763-489-7500

Front Desk

Staff and volunteers are at the front desk to connect in-person briefly (up to 15 minutes). A maximum of 6 guests can be in the lobby at one time and a health screening is required. If the lobby is at capacity when you arrive, you may be asked to wait outside to maintain social distancing – thank you.

Monday 9 a.m.-6 p.m.
Tuesday 9 a.m.-6 p.m.
Wednesday 9 a.m.-5 p.m.
Thursday 9 a.m.-5 p.m.
Friday 9 a.m.-noon

We can help:

      • Provide information and resources
      • Receive documents and give them to staff on your behalf
      • Print, copy and scan important Interfaith-related documents

Our intention is to continue to meet community needs while prioritizing health and safety. If you are sick, please stay home and continue to access services remotely.


Face Masks

Face masks are available for clients to pick up – one per person, please. Cloth/reusable and disposable masks are available. Ask us in the food shelf or in at our Front Desk. Masks are required to be worn in our building.


FOOD

Food Shelf

The food shelf provides no-cost food and household essentials to help you stretch your budget. Choose from in-building shopping (appointment required) or our drive-up model. Bring your picture ID. Visit as often as every other week.

In-Building Shopping – appointment required
Households choose what items work best for their families within a limit determined by family size. Choices include shelf stable items, produce, dairy, frozen meat, bread and personal items. To shop in the building, you must make an appointment at iocp.org/foodvisit or call us at 763-489-7530.

Drive-up Model – no appointment needed
Households choose a prepacked bag type (standard, vegetarian, halal, gluten free or diabetic-friendly), as well as several options including: ½ gallon milk, cheese, margarine, eggs, produce, bread, frozen meat, frozen vegetables, dish soap, laundry detergent and paper towels – among other items. No appointment necessary for drive-up option!

Food Shelf Schedule

Monday 1-6 p.m. (in building, appointment needed)
Wednesday 9 a.m.-noon (in building, appointment needed)
1-3:40 p.m. (in building, appointment needed)
4-6 p.m. (drive-up, NO appointment needed)
Friday *9 a.m.-noon (in building, appointment needed)


RESALE SELECT

Located in our building, Resale Select is a resale store staffed by community volunteers. The store carries clothing and household goods. Sales support Interfaith Outreach programs and services. Open to the public. Details at www.iocp.org/resale. To request assistance with the cost of Resale items please contact our financial team at financialteam@iocp.org or call 763-489-7500.

FINANCIAL ASSISTANCE

Emergency Financial Assistance
Our financial team can help you resolve immediate financial crises and connect you with financial and other resources. Assistance includes rent, utilities and car repair. Learn more or begin an application by contacting our team directly at financialteam@iocp.org or call 763-489-7500.

COVID-related rent support
Additional rent assistance is available for families whose income has been affected by COVID. In some cases assistance is available with back rent owed and multiple months of rent. Initial applications are taken by Hennepin County at www.hennepin.us/rent-help


EMPLOYMENT

Employment Services
Employment Services provides a team of staff to help you achieve your education and employment goals. Support is available in three forms, including:

      • Employment Express Services: Easy-to-access job search assistance, digital literacy training & other skill-building opportunities
      • Employment Coaching Advantage: Coaching to find a job within 5 months that meets a families’ financial needs.
      • Employment Training Options: Access to employment training opportunities that will increase earning potential

Connect with the team by emailing employmentservices@iocp.org or calling 763-489-7500.

Job Search Computer Lab
General Use
The computer lab is open Tuesdays, 2-6pm, for job searching, resume writing and computer access. One-hour appointments can be made by contacting Employment Services staff at employmentservices@iocp.org or calling the front desk at 763-489-7500.

Computer Skills Tutoring
Individual instruction is available Mondays & Thursdays, 9am – 4pm. Appointments can be made by emailing the team at employmentservices@iocp.org or calling Joe Ramlet, CTEP AmeriCorps Member, at 763-489-7504. Appointments can range from 15 minutes to ask a quick question to weekly sessions to learn a new program. Appointments are available on a first-come, first-served basis. Tutors can help
you build skills in:

      • Basic computer
      • Internet Basics
      • Windows OS
      • Word
      • Excel
      • PowerPoint
      • Typing

Employment Technology Assistance
Are you in need of a laptop or affordable internet to support your job search or employment training goals? We might be able to help. Call us at 763-489-7504 or email EmploymentServices@iocp.org and request an appointment with an Employment Services staff person to discuss your technology needs.

For More Employment Resources:
Click HERE https://iocp.org/outreach-services/employment/


INDIVIDUAL & FAMILY SUPPORT

Case Management
Case Management staff work one-on-one with individuals and families. Case Managers provide information, connections to resources, problem-solving assistance, advocacy, counseling and support. Their work focuses on helping you achieve your goals, including housing stability, and supporting your efforts within our Employment Services programs. For more information email us at clientintake@iocp.org or call 763-489-7500.

Self-Care and Emotional Support
Interfaith staff work with staff from Washburn Center for Children, Relate Counseling Center and Metro Behavioral Health to provide access to support and counseling to children, adults and families. More information: Click Here https://iocp.org/outreach-services/get-help/on-site-services/


CHILD CARE & EARLY CHILDHOOD DEVELOPMENT

Caring for Kids
Caring for Kids works with families to ensure children enter kindergarten ready to learn. Early education scholarships that allow parents to choose high-quality early care and education programs, early childhood development information and parent support are available to families with children ages 0-5. To learn more email us at CfKteam@iocp.org or call 763-489-7500.

Caring for Kids Baby Layettes
Expecting a new baby in your family? Baby Layettes are available through Caring for Kids staff. Layettes include baby blankets, clothing, toys, bottles, nooks and other new baby essentials. Contact cfkteam@iocp.org or call 763-489-7500 to request a layette.


NEIGHBORHOODS

Neighborhood Program
The Neighborhood Program provides services to families living in the Plymouth and Medina neighborhoods listed below. Our focus is connecting families with community resources; assisting residents to build healthy neighborhoods; and supporting youth.

      • Currents
      • Kimberly Meadows
      • Lakeview Commons
      • Medina Townhomes
      • Plymouth Colony
      • Shenandoah Woods
      • Stone Creek
      • Vicksburg Commons
      • Willow Wood Estates

Neighborhood Program staff are currently available via phone, text, email, or safely in-person by special arrangement.


BIRTHDAY & SEASONAL PROGRAMS

Birthday Shelf
Families with children turning 1-18 years old are welcome to use the Birthday Shelf during Front Desk hours. Pre-packed birthday bags include toys, tie blankets, books, cake mix, frosting, etc. Bring your photo ID to present to Front Desk staff when you visit. Families are welcome to visit within a month of a child’s birthday.

Seasonal Programs
Holiday Gift
Assistance in the form of gifts or gift cards is available for those celebrating Christmas, Chanukah or Eid al-Fitr. Register in October for assistance in December (Christmas/Chanukah) or before the month of Ramadan for assistance at Eid al-Fitr.

Back to School
Free school supplies and backpacks for students entering grades K-12. Distribution is held the week before school starts (end of August).


TRANSPORTATION

Rides Program
Medical and Education Rides are currently on hold due to COVID-19 restrictions. We will provide updates here when this program is reactivated.