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Front Desk Services

Staff and volunteers are at the front desk to connect briefly (up to 15 minutes). A maximum of 6 guests can be in the lobby at one time and a health screening is required. If the lobby is at capacity when you arrive, you may be asked to wait to maintain social distancing – thank you.

Monday 9 a.m.-6 p.m.
Tuesday 9 a.m.-6 p.m.
Wednesday 9 a.m.-5 p.m.
Thursday 9 a.m.-5 p.m.
Friday 9 a.m.-noon

We can help:

  • Connect you with a case manager remotely (by phone or email)
  • Provide information and resources
  • Receive documents and give them to staff on your behalf
  • Print, copy and scan important Interfaith-related documents

Our intention is to continue to meet community needs while prioritizing health and safety. If you are sick, please stay home and continue to access services remotely.

Face Masks

Face masks are available for clients to pick up – one per person, please. Ask us in the food shelf or in our lobby during front desk hours.

Food Shelf

To shop in-building, you must make an appointment.

Monday 1-6 p.m. (in building, appointment needed)
Wednesday 9 a.m.-noon (in building, appointment needed)
1-4 p.m. (in building, appointment needed)
4-6 p.m. (drive-up, NO appointment needed)
Friday *9 a.m.-noon (in building, appointment needed)

In-Building Shopping

  • Households choose what items work best for their families from the food shelf, within a limit determined by their family size. Choices include shelf stable items, produce, dairy, frozen meat, bread and personal items. To shop in the building you must make an appointment – click the button below.

Make an appointment

Drive-up Model

  • Households choose a prepacked bag type (standard, vegetarian, halal, gluten free or diabetic-friendly), as well as several options including: 16g milk, cheese, margarine, eggs, produce, bread, frozen meat, frozen vegetables, dish soap, laundry detergent and paper towels – among other items. No appointment necessary for drive-up option!

Case Management

Case Managers are available remotely Mondays, Wednesdays, Thursdays & Fridays in February.

  • If you are currently working with a Case Manager, please contact them directly. Please allow up to 48 hours for a response.
  • While our services are in transition, if you are not connected with a Case Manager and have a request for emergency financial assistance or any question about our services, please call the front desk at 763-489-7500 or email and a team member will respond.

Emergency Financial Assistance

Case managers are working remotely to respond to request for financial assistance including rental assistance, utility assistance, and car repairs. Some procedures and eligibility have been adjusted during COVID-19 and we are distributing funds for Hennepin County and the City of Plymouth that have slightly different eligibility guidelines. Please contact your Case Manager to learn more and to apply. Requests may take up to one week after required information and documentation is received to process.

Rent Assistance

If you or someone you know has lost income due to COVID-19…

In addition to our emergency financial assistance program, we are now partnering with the city of Plymouth, Hennepin County and the state of Minnesota to make available additional rental assistance for those who have lost income due to COVID-19. If you have lost income due to COVID-19 and are struggling to pay rent you may be eligible. Please reach out by calling 763-489-7500 or emailing This COVID-related rent support is available to renters in Hamel, Long Lake, Medicine Lake, Medina, Minnetonka Beach, Orono, West Plymouth, Wayzata and Maple Plain, Loretto and Independence.

Employment Services

Employment Services staff are here to support you!

Interfaith Outreach Employment Services professionals are available to assist you remotely during this uncertain time. We are researching job & training opportunities and can provide individualized coaching on resume writing/editing, interview preparation and job search strategies. Additionally, we can help you locate eligibility information and frequently asked questions relating to state unemployment benefits.

Get connected with an Employment Services Professional by emailing

*NOTE: Employment Services staff will not be available on Mondays through February

The Employment Services team will not be available on Mondays through February. They will be participating in training and working on projects related to service quality. We apologize in advance for the inconvenience that this causes.

Technology Assistance

Are you in need of a laptop or affordable internet to support your job search or employment training goals? Would you like to improve your computer skills with FREE 1:1 tutoring? We might be able to help. Call us at 763-489-7504 or email and request an appointment with an Employment Services staff person to discuss your technology needs.

Funding for technology and internet assistance is limited, contact us soon!

Job Search Computer Lab

Open Lab

Interfaith’s Job Search & Computer Lab is open Tuesdays from 2-6 p.m. One-hour appointments can be made by contacting Employment Services staff at, or calling Interfaith’s main number, 763-489-7500.

Individual Computer Skills Tutoring

Individual instruction is available on Thursdays, 10 a.m.-4 p.m. Appointments can be made by emailing or calling Joe Ramlet, CTEP AmeriCorps Member, at 763-489-7504.

Individual tutors can help you build skills in:

  • Basic Computer Skills
  • Internet Basics
  • Email Basics
  • Windows OS
  • Word
  • Excel
  • PowerPoint
  • Typing

About 1:1 computer skills appointments:

Appointments can range from 15 minutes to ask a quick question to weekly sessions to learn a new program. Appointments are available on a first-come, first-served basis.
Additional computer access: The Plymouth and Wayzata libraries also have drop-in computer access. To ensure a computer is available at the time of need, appointments are recommended. Learn more and make a reservation.

Employment Resources

Employment Landscape

COVID-19 has significantly shifted the labor market. To stay up-to-date on recent labor market trends, we recommend looking at the Department of Employment and Economic Development (DEED) website as well as insights from RealTime Talent. You can also find top jobs in demand through CareerForce.

Job Search Booklet

Interfaith Outreach Employment Services, along with other West Metro partners, has created a resource guide for all things related to obtaining a job! From searching for a position online to honing your interview skills, this guide has it all. View, download or print this document here. To receive a printed copy, please contact Employment Services at

Quick Start Videos

Looking for tips on starting a job search? Updating your resume? Practicing for an interview? Check out our quick start videos to learn more about these topics:

Free Employment Trainings Available During COVID-19

The pandemic has impacted our lives in many ways, including opportunities to earn a living. For those needing to find a new job or career, consider attending a free, short-term training to learn new marketable skills. Need help deciding the best next step for you? Contact us at

Child care support and resources through Caring for Kids

For information and support related to childcare and early childhood development, please feel free to reach out to Caring for Kids Case Manager, Debi Fink, at 763-489-7721 or

Academic Support

One on One academic support from a qualified tutor providing individualized support in reading, writing or math for K-5 students.

  • Providers: Qualified teachers from the Wayzata or Orono School District, STEM Builders of Plymouth, Mathnasium Minnetonka

To sign up contact Andrea at or 612-437-2233.


  • Students attending Orono or Wayzata Public Schools
  • Free and reduced lunch eligibility or COVID-induced financial hardship
  • Students whose school math, reading or writing recovery intervention was cut short last school year due to the pandemic


The Neighborhood Program provides services to families living in the Plymouth and Medina neighborhoods listed below. Our focus is connecting families with community resources; assisting residents to build healthy neighborhoods; and supporting youth.

  • Currents
  • Kimberly Meadows
  • Lakeview Commons
  • Medina Townhomes
  • Plymouth Colony
  • Shenandoah Woods
  • Stone Creek
  • Vicksburg Commons
  • Willow Wood Estates

Neighborhood Program staff are not on-site but can be reached by calling their direct lines or email.

Birthday Shelf

Families with children turning 1-18 years old are welcome to once again visit the Interfaith Outreach Birthday Shelf during our curbside hours. Staff and volunteers will provide a list of pre-packed birthday presents that will include toys, tie blankets, cake mix, frosting, etc. for children/parents to choose from. Please make sure to bring a photo ID to present to Interfaith curbside staff during your visit. Families are welcome to visit within a month of a child’s birthday.

Baby Layette

The Interfaith Outreach Baby Layette program has resumed operations. If you would like to receive a layette please contact your case manager.

Rides Program

Please note our Rides Program is currently on hold due to COVID-19 restrictions. We will provide updates here when this program is reactivated.